目录

  引言                                                 001

第一部分　理解问题                                            013

  第一章  职业倦怠大流行：21 世纪的工作与压力                           015

    在“VUCA 的世界”工作意味着压力重重                             016

    什么是职业倦怠                                          019

    造成职业倦怠的原因                                        022

    职业倦怠的表现                                          025

    克服职业倦怠对组织的好处                                     027

    需要记住的要点                                          028

  第二章  新的思维方式：从组织层面克服职业倦怠                            029

    这种思路为什么会成功                                       031

    向美国陆军学到的方法                                       034

    妙佑医疗国际和美国陆军做对了什么                                 036

    需要记住的要点                                          040

  第三章  团队的力量能帮助组织克服职业倦怠                              041

    什么是团队                                            042

    团队必须积极进取，并具有复原力                                  044

    PRIMED 模型：获得复原力的          6 种途径                  046

    评估团队的复原力                                         048

                                                        III

倦怠突围—打造积极进取的活力团队

        需要记住的要点                                          049

    第二部分　助力团队成功的            PRIMED 模型                    051

      第四章  心理安全和心理需求：团队成功的基础                             053

        第一个基础：心理安全                                       053

        第二个基础：心理需求得到满足                                   057

        满足“基本心理需求”的职场文化是什么样的                             061

        需要记住的要点                                          065

      第五章  人际关系：建立联系的重要性                                 067

        增进联系的重要方法                                        069

        需要记住的要点                                          078

      第六章  意义与影响力：你为什么做这些事                               079

        意义的重要性                                           080

        影响力的重要性                                          083

        需要记住的要点                                          088

      第七章  精神力量：心中的奶昔                                    089

        培养自信的心态                                          090

        哪些因素会削弱你的精神力量                                    095

        面向行动的思考                                          096

        避免杯弓蛇影式思维                                        097

        需要记住的要点                                          100

      第八章  领导力与活力：应对压力                                   101

        践行领导力的       5 个关键做法                             102

        解决领导角色和生产角色之间的冲突                                 103

        两种方法监控压力                                         104

IV

                                                   目录

   从小事做起                                           106

   了解你的“冰山”                                        107

   从职业倦怠中恢复                                        109

   需要记住的要点                                         112

第九章  设计：如何实现积极的变革                                  113

   找到并依靠现有的资源                                      115

   欣赏式探询                                           117

   像幼儿园的孩子一样思考（和行动）                                121

   需要记住的要点                                         125

尾注                                                 127

结语                                                 153

致谢                                                 155

                                                     V